Frequently Asked Questions

  • Zedwell Tottenham Court Road is at 112 Great Russell St, London WC1B 3NQ.

    Use Google to plan your journey (Location for Maps).

  • Tottenham Court Road tube station is 3 minutes walk from the hotel entrance.

    Covent Garden tube station is 11 minutes walk away.

  • From Heathrow Airport: Fastest way is to take Heathrow Express to London Paddington Railway Station and walk to Lancaster Gate station and take Central line to Tottenham Court Road.

    Option 2 would be to take Underground Piccadilly line from the Heathrow Airport to Covent Garden and then walk to the hotel which is around 10 minute walk.

    Gatwick Airport (LGW): Take the Thameslink train to Farringdon Station. From Farringdon, you can take the Elizabeth Line to Tottenham Court Road.

    Stansted Airport (STN): The quickest way is to take the Stansted Express train to Liverpool Street Station. From Liverpool Street, take the Central Line towards West Ruislip or Ealing Broadway and exit at Tottenham Court Road.

    Luton Airport (LTN): Take a Thamelink to Farringdon Station and then Elizabeth Line to Tottenham Court Road Station.

    London City Airport (LCY): Take the Docklands Light Railway (DLR) from the airport to Woolwich Arsenal and from Woolwich take Elizabeth line to Tottenham Court Road Station.

  • Definitely, and you can have as many devices connected as you wish.

  • Check-in time is 3pm

    Check-out time is 10am

    Early Check-in and Late Check-out

    Early check-in and late check-out can be arranged at the hotel, subject to availability and fee. Just follow the instructions on your check-in kiosk or ask one of our team for help.

    Fees vary depending on the time of early check-in:

    £60 for check-in before 12pm.

    £40 for check-in between 12pm and 3pm.

    Late checkout fees is applicable as below.

    £50 for late check-out up to 12pm.

    £80 for late check-out up to 2pm.

    Full night’s rate is charged after 2pm.

  • Are around Tottenham Court Road and Oxford Streets have some of the best restaurants, rooftop bars, cafes and fast-food places in London, everything you need on your doorstep.

  • Our hotel is equipped with vending machines for the convenience of our guests. However, we also encourage our guests to explore the vibrant Oxford Street, which offers numerous opportunities for outdoor activities and experiences.

  • The reception offers hair dryers and irons for rent at a rental fees of £10.

  • Of course, leave your belongings with us. There is a charge of £15 per piece to use these secure facilities situated near reception.

  • Absolutely, 24/7 round the clock.

  • Our reception has a food delivery drop-off point for all of your Amazon, Uber and Deliveroo orders.

  • This is not permitted, not in the hotel, bedrooms, or balconies. A charge of £200 will be made in the event evidence of smoking is found.

  • British nationals and UK residents can check in by using any government approved photo ID.

  • All foreign nationals are required to upload their passport copy online. Please check your email for secure check in link to upload the passport.

  • Our quiet cosy windowless Cocoons are built with natural oak and situated in the world-famous Trocadero building in London’s Piccadilly Circus. The rooms are window free to shut out the outside world, with filtered air and gentle lighting for your sleep and wellbeing. There are no distractions in the bedrooms such as televisions or radios to keep you from sleeping, but we’re giving you unlimited Wi-Fi access if you require your fix of technology.

  • Your safety is important to us. Please familiarise yourself with the fire exits and evacuation procedures located in your room and throughout the hotel. In the event of a fire, please follow the instructions of the hotel Team. Fire alarms are tested at 11.30am weekly on Mondays.

  • Yes, we do for groups of 10 rooms and above. Please email groups@zedwellhotels.com.